This Privacy Policy explains what information we collect, why we collect it, and how we protect it when you visit our website, request a quotation, book a bus, or contact our team. By using our website or services, you agree to this policy.
Who We Are
Noor Islam Passenger Transport by Rented Buses LLC has provided bus rental and passenger transport services across the United Arab Emirates since 2008. Our services include bus rental, staff transportation, airport transfers, corporate transport, and city tours.
Information We Collect
Personal and Contact Details
When you request a quotation, make a booking, or contact us, we may collect your name, company name, email address, phone number, and billing address.
Booking Details
To plan and deliver your transport service, we collect the date and time of travel, pickup and drop-off locations, number of passengers, vehicle preference, and any special requests.
Business and Corporate Details
For corporate clients, we may collect company information, VAT details, purchase order references, and the names of authorized contact persons.
Payment Details
Payments are processed through trusted payment providers. We do not store full card details on our servers, except where required for accounting or legal purposes.
Website and Technical Data
Our website automatically collects technical information such as your IP address, browser type, device type, and the pages you visit. We use this data to keep our website secure, fix issues, and understand how visitors use our site.
How We Use Your Information
We use your information to:
- Prepare quotations and confirm bookings
- Plan and deliver transportation services
- Send invoices and process payments
- Respond to enquiries and provide customer support
- Improve our website and services
- Meet legal and regulatory requirements in the UAE
Cookies and Third-Party Tools
Our website uses cookies to help pages work properly, remember your preferences, and understand how visitors use our site. Essential cookies support core features such as booking forms and site navigation. Performance and analytics cookies help us see which pages are most useful so we can improve them.
We may also use trusted third-party tools, such as Google Analytics, Google Maps, Google Fonts, and reCAPTCHA, to run our website and monitor performance. These tools may collect limited technical data, such as your IP address and browser type, generally in an anonymous or aggregated form. Each provider has its own privacy policy, which we encourage you to review.
You can block or delete cookies through your browser settings at any time. Turning off cookies may affect how well some parts of our website work.
Booking and Service Communications
If you request a quotation, make a booking, or contact us, we may send booking confirmations, invoices, service updates, and, where permitted, occasional promotions by email, WhatsApp, or phone. You can opt out of promotional messages at any time by contacting our customer support team. Service-related messages, such as booking confirmations, are not part of marketing and will continue as needed to deliver your service.
How Long We Keep Your Information
We keep personal information only as long as needed to provide our services, maintain business and tax records, and meet legal requirements. Booking records, invoices, and customer communications are usually kept for the period required by UAE law. Once information is no longer needed, we securely delete, anonymize, or archive it.
Your Privacy Rights
Subject to applicable law, you can:
- Ask whether we hold personal information about you, and request access to it
- Ask us to correct inaccurate or outdated information
- Request deletion of your personal information, except where we must keep it for legal, accounting, or contractual reasons
- Withdraw consent to marketing communications at any time
- Request a copy of your personal data in a commonly used electronic format
To exercise any of these rights, contact our customer support team.
Children's Privacy
Our website and services are intended for businesses, organizations, and adults. We do not knowingly collect personal information from children without appropriate parental or guardian consent. If you believe a child has provided personal information through our website, please contact us so we can review and remove it.
International Data Transfers
Some of the tools and providers we use may process or store data outside the United Arab Emirates. When this happens, we take reasonable steps to keep your information secure and appropriately protected.
Links to Other Websites
Our website may link to third-party websites, travel partners, payment providers, or government sites. These sites have their own privacy policies, and we are not responsible for their content or practices. We recommend reviewing the privacy policy of any external site you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, or legal requirements. Updates take effect once published on this page. We encourage you to review this page periodically.
Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, please contact our customer support team using the details on our Contact Us page.
Your Consent
By using our website, requesting a quotation, making a booking, or contacting our team, you confirm that you have read and understood this Privacy Policy and agree to the collection and use of your information as described here.
Last Updated
This Privacy Policy was last updated in July 2026.
